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Knowledge Base Owner
Quick Start for Knowledge Base Owners
Estimated time: 20 min
1
Read the project overview
Understand how a VRSJO knowledge base project works — from discovery and audit through launch and maintenance.
2
Complete the quick start checklist
Gather source materials — FAQs, support tickets, SOPs, product notes, and onboarding decks. Confirm your audience, platform preference, and timeline.
3
Understand the knowledge audit
Learn what VRSJO reviews and what deliverables you receive at the end of the audit phase.
4
Review information architecture
Understand how categories, navigation, and tagging will be structured before writing begins.
5
Choose a package
Review the Starter, Growth, AI-Ready, and Managed packages to identify the right starting point for your team.