Best for

The Starter Knowledge Base package is designed for small teams that need a clear, organized knowledge base foundation without the full complexity of a multi-audience build.

What is included

• Knowledge audit: review of existing content and gaps
• Basic structure: category and subcategory design
• Core FAQ articles: answers to the most common questions
• Up to one primary audience: customers or employees
• Article templates: ready to use for future writing
• Launch checklist: everything needed before going live

Upgrade path

The Starter package can be expanded to the Growth or AI-Ready package as your team and content needs grow. All work from the Starter phase carries forward.

[TIP: Start small, scale smart] A Starter Knowledge Base that is well-organized and maintained is more valuable than a large, messy one. Build the right foundation first.