Sales and customer-facing roles

• Sales Development Representatives
• Account Executives
• Account Managers
• Customer Success Managers
• Customer Support Specialists
• Business Development Managers
• Sales Operations Specialists
• Client Onboarding Specialists

What we screen for in these roles

• Communication clarity and tone
• Experience in relevant industry or deal size
• CRM and tool familiarity
• Target market knowledge
• Track record in relevant KPIs: quota, retention, NPS
• Customer empathy and problem-solving approach

[TIP: Language and tone screening] For customer-facing roles, VRSJO includes a communication and language assessment as part of screening. This is especially important for remote or bilingual roles.